![]() ![]() Products returned that were purchased using an eCheck are subject to an additional 15% charge to cover processing fees. We require photographic evidence of the unusable items prior to any credits being issued. If you receive an order with unusable items, you must contact us within seven days of receiving your order. Items with production quality flaws are wholly non-refundable, but may be eligible for a discount or refund. Unusable items include but are not limited to broken glassware, bent or misshapen bottle openers, cracked or broken license plates, etc. ![]() In fact, the industry standard for customized products dictates a no return and a no refund policy with the exception of items that are unusable. These types of items may include custom printed glassware and other imprinted bar tools as well as custom made woodshop items such as liquor shelves. We do not issue return labels for returns or exchanges.Ĭustom Orders: As you may be aware, custom printed products cannot be restocked. ALL associated shipping fees are non-refundable. Restocking fees do not apply to returns for exchange. Refunds requested for returns are subject to a 15% restocking fee. ![]() Returns will not be granted without all of the products original packaging and parts. All original boxes, packing materials, parts, components and pieces must be returned to us for a return to be processed. Returns will not be accepted unless they are complete. Once an RMA is issued, the products must be received back to us, in original condition, within 30 days. All return requests must be submitted within 30 days of product delivery. Items sent back without prior RMA approval may be denied. Important information and instructions regarding returns are provided via RMA, and therefor are subject to RMA approval. Whiskey stones should be left in the freezer for at least 3-4 hours before Inc is proud to offer a Satisfaction Guarantee! If, for any reason, you are unsatisfied with the products you received, simply submit a Support Ticket to request a return. How Long Do You Leave Whiskey Stones In The Freezer For? To clean the stones, simply rinse them with warm water and allow them to air dry, before putting them back in the freezer where they will be ready to chill your next drink. In fact, they are designed to be used multiple times, once they have been cared for and stored properly. Plus, they can maintain their temperature for a longer period of time, so you can sip and savour without any dilution. These are non-porous stones that don’t absorb flavours or odours. The best type of stone for whiskey stones is typically marble or soapstone. What Are The Best Whiskey Stones Made Of? In fact, the only thing they’ll change is the temperature. No, the biggest advantage of whiskey stones is that they won’t water down your drink as ice cubes do. ![]() With whiskey stones, you can have your drink and drink it too. So if you’re feeling a little too frosty, just take out a stone or two. Not only do they give you the chill you crave, but they also let you be the boss of your drink’s temperature. If you want the cooling effect of ice but don’t want your whiskey serving to be diluted, whiskey stones are the way to go. But if you’re feeling generous (or thirsty), adding an extra two or three stones to your larger pour will ensure that your drink stays nice and frosty. If you’re pouring a standard 50 ml serving, one or two stones should suffice. The number of whiskey stones you should use depends on two factors: the size of your pour and your personal preference for a chill factor. How Many Whiskey Stones Should Go Into A Glass? ![]()
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